On-site Visit Safety Notice
Please be aware that we will wear masks onsite and continue to practice Social Distancing. Whilst government restrictions have been lifted we still need to ensure we protect our families and customers.
We respectfully request that customers help us by ensuring that areas are well ventilated prior to our visit and ensuring that Social Distancing is practiced. Thank you.
Simple Pricing - No Fix - No Fee
Home Visits - inc Evenings & Weekends
No additional callout fees if you are in the Braintree or surrounding area (i.e. Coggeshall / Kelvedon / Witham / Halstead / Hedingham etc..)
If you are more than 15 miles away don't worry - we have a small charge of £10 to cover our travel costs and time to you.
Simple Pricing - No Hidden Charges
General Repairs, Upgrades and Support - We have a standard charge of £65, this includes up to an hour on site. Most issues can be resolved within this time frame and typically a time frame can be determined over the phone prior to our visit. Additional time is billed accordingly.
Support is offered 7 days a week depending on availability.
Helping Hand - We are here to help
Sometimes, we understand that you just need a helping hand, nothing specific, just some simple guidance and reassurance. We are more than happy to visit you at home and answer as many questions as we can with no techno-babble, just plain English.