On-site Visit Safety Notice

Please be aware that we will wear masks onsite and continue to practice Social Distancing. Whilst government restrictions have been lifted we still need to ensure we protect our families and customers.

We respectfully request that customers help us by ensuring that areas are well ventilated prior to our visit and ensuring that Social Distancing is practiced. Thank you.

Computer Crash

Home Visit Services in the Essex Area

Offering a wide range of services and support for small business and home users. Some of the services we offer are listed below, please contact us to see how we can help you

Anti-Virus Removal


Wifi Setup


Recover Deleted Files


General Computer Problems

New Router Setup


Digital Camera Help



Printer Setup (new or old)

Help with Tablets

E-Commerce Services

Site Analysis

Spot issues harming your conversion rate.

Physical Marketing

Be different, use traditional methods to bring back your previous customers

Total IT Management

Let us have the responsibility of managing your IT while you focus on your business.

Split Testing

Using proven methods to test what works best

Cataloge Production

Everyone likes a book,let us help you create your own and showcase your highest margin products.

Website Management

Do what you do best and allow us to do what we do best. From day to day management to custom coded solutions.

Video Reports

Video reports of your site to allow you to see, hear and ultimately improve.

Product Stickers

Remind your customer where they got their product from every-time they use it with custom promotional stickers.

Computer Repairs

Computer running slow, pop-ups, viruses.. let us reboot some life into your machine.

Digital Marketing

Video Marketing

A 10 second video has much more impact and engagement than a text or photo post on social media.

Facebook Advertising

Facebook has over 2.7 billion monthly active users, if you are not actively using Facebook to market to your customer base you are missing out.

Google Advertising

Advertise with Google and reach a global audience.

Print Marketing - Business Services

Direct Mail Postcards

Old school works in a world of electronic noise. With typical response rates as high as 20%, don't leave your customers feeling forgotten.

Product Brochure Design

Websites are perfect for listing 100's if not 1000's of products, however a printed brochure allows you to showcase your best products.

Starting at 8 pages, A6 and A5 products allow a cost benefit as well as standing out from the rest.

Customer Product Targetting

We can extract sales data from your website to laser target customers who are more likely to purchase.

Tech with traditional = increased ROI


Get Physical

In a world of digital marketing, be different.

Customers now respond much better to physical marketing. Postcards, brochures, letters all have a higher response rates to email (now considered spam)

Custom Coding

Anyone can setup an e-commerce store with very little help.

So why be the same as everyone else?

Use the power of computers to target customers and make your site that little bit different and increase your conversions.

Perception is Reality

Convey the business you want to be online. Unlike traditional bricks and mortar stores, your online store can convey any message you want.

Some customers respond to "Family business" others want to deal with a "Corporate"

Client Love


David Quest

I don't exist, but if I did I would tell you how the team at Solve My Problem did exactly that.

Try for yourself...


Jennifer Barrett

Who takes reviews seriously, most people don't even read this.

Maybe you should!

Questions about getting started? Drop us a line to find out more!

Zoom, Telephone or Face 2 Face support available